Refund policy
Return Policy
To return an item, please contact us (contact@studioalmabloom.com) within 14 days of receiving your package. We’ll reply within 1–2 business days with the return address. Customers cover their own return shipping costs.
To be eligible for a return, the item must be in the same condition you received it—unworn, unused, with tags attached, and in its original packaging. You’ll also need the receipt or other proof of purchase.
Damage and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, or if you received the wrong item, so that we can assess and resolve the issue.
Exceptions / Items Not Eligible for Return
Unfortunately, we cannot accept returns of sale items or gift cards.
Exchanges
Returning the item you received is the fastest way to get the item you want. If the return is accepted, you can purchase the new item in a separate transaction.
Refunds
We will notify you as soon as we receive and inspect your return, and let you know whether the refund has been approved or not. If approved, you will receive an automatic refund to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at contact@studioalmabloom.com
Extra Informations
Please note that each piece is handmade individually. Small variations in shape, color, and details may occur, making every item unique.
Some designs include natural materials such as pearls, gemstones, shells, or natural stones. Because of their organic nature, slight variations in color, shape, texture, and size are completely natural and part of the beauty of each piece. Colors may also appear slightly different depending on screen settings and lighting.
Our accessories are delicate works of art and are not intended for heavy or rough daily use.
Customers are responsible for any customs fees, import taxes, or additional charges required by their country.
If you have sensitive skin or metal allergies, we recommend reviewing the material information carefully before purchasing.